Support Plans
If you work out of your home as a small business owner, or you run a corporate IT department that is looking for help with the Mac computers in your environment, there is a plan for you.
The Personal Support Plan is great for the solopreneur with one or two Mac computers. The Business Support Plan scales businesses with more than 2 users, all the way up to a corporation full of Mac users.
You choose the plan that best fits your needs. Every plan includes, phone/remote and email support. Plus proactive monitoring, one-click access to support, and maintenance of your Mac computers! Compare the plans below and pick one that works best for your business. All plans are available with no contract.
| Personal | Business | |
| Pro(active) Check-Up | ✅ | ✅ |
| Pro(active) Maintenance | ✅ | ✅ |
| One-Click Support | ✅ | ✅ |
| Support Portal | ✅ | ✅ |
| Online Documentation | ✅ | ✅ |
| Email Support | ✅ | ✅ |
| Phone/Remote Support | 15 minutes/day 15% Discount | ✅ |
| On-Site Support* | 15% Discount | ✅ |
| Off-Site Backup** | + $9/Mac/month | ✅ |
| Google Workspace/Microsoft 365 Backup | N/A | ✅ |
| Pro(active) Web Health | N/A | ✅ |
| Mobile Device Management (MDM) Support | N/A | ✅ |
| Apple Business Manager (ABM) Support | N/A | ✅ |
| Google Workspace Assistance | N/A | ✅ |
| Microsoft 365 Assistance | N/A | ✅ |
| Services | 15% Discount | ✅ |
| Additional Services | N/A | Available |
| $60/Mac/month Buy Now | Request a Quote |
✅ = Included/Unlimited
Regular rate = Full current rate. Contact us for specific rates.
Discount = After included support, receive a discount on additional support.
* Within service area.
** Client computer only, servers additional.