Customer Testimonials

Knowledgeable, honest, outstanding service. Highly recommended!
Russ - Zion IL
Graphic Partners, Inc.


We have been working with Dan at MacITPros for about 3 years now. Dan is very knowledgable of all Mac products. We are not as knowledgable and don’t have the time to try to figure out stuff, so we are especially very pleased with he’s (sic) quick response and resolves our issues within 24 hours time.
Melissa Mors - Antioch IL
Pipe Freezing Systems, Inc.


Dan had good answers to each question I asked. He fixed each problem or issue that I had on my list. He arrived on time. It is obvious that he knows the Mac world very well. I was very happy with the results.
Charles B. - Antioch IL


We appreciated the prompt response and the friendly service.
Harry W. - Gurnee IL


So pleased with working with Dan. He listened, answered questions, and helped me understand what we were doing, and still fixed my printer problem over the phone in an hour. And on an older system. PLUS he never made me feel like he was talking down to me. Great!
Marilyn -  Chicago, IL


 Had extremely slow Outlook reaction times on my MacBook Pro. I had taken it to 2 authorized Apple stores without luck. I purchased $250 of upgrades (memory/storage/solid state) but results were still the same. My business partner recommended that I set up an appointment with Dan, so I did. Approximately 1.5 hours later, my machine was performing great! Kudos to Dan as he was professional and courteous.
Thank you again Dan!!

John S. (New Image Marketing) - Illinois

I was very pleased with the professionalism that was shown by Daniel Monge. He arrived promptly, was quick to analyze my problem and come to resolutions in a very short time. He also answered other questions that I had regarding my i-phone and upgrading software. I would recommend his service to anyone.

Linda McCarthy - Gurnee, IL


(Dan’s) service was great - as usual.  I appreciate you (Dan) helping me understand what needed to be done.  I’ll call you for help next time I need some help - and education
Bernice R. - Gurnee, IL


I am very happy with Dan and his level of expertise. The area of technology is not something I choose to spend my time on learning. He always helps me get back on track with my electronic devices and am grateful to him.

Stacy H. - Wheeling, IL


Service was outstanding, he is more than reputable. I have given his cards to the people in my classes that have Macs.
Dave S. - Deerfield, IL


I was having trouble with my router. Dan helped me get a new one and when it arrived he came, during our terrible winter, to set it up. He also set up my wireless printer. Dan has always been there when I have a problem. He answers phone calls and helps me on the phone and on email. He is fantastic.

Toni Fenchel - Chicago, IL


Fast and friendly service. Very satisfied. 

Will Merchen - Zion, IL


Dan is great. Professional from the get-go. If you need great service he is number one. We used another service, and there is no comparison. 

Anne Kramer - Vernon Hills, IL


I needed help in setting up a wireless printer with my iPad, which recognized the printer, but would not connect. Dan did it without trouble and also connected the printer by wire to my old eMac computer. Works fine now. 

Harold Wells - Lake Forest, IL


Daniel's suggestions were helpful. He is very knowledge.

Donald Donarski - Rolling Meadows, IL


We struggled for two years after the installation of our Mac network to get things to function properly. After a number of different consultants who worked on the system, yet couldn't seem to ever get it completely working, I found Dan through Google. This is not my typical way of finding service providers for our business, but am I ever glad I gave it a try this time. Dan responded to my call within only a few hours. He was on-site the very next week and in a matter of minutes was able to dial in on the problem and present a plan for solving the issues. He came back that very afternoon and in a few hours was able to get us up and running without a hitch. Dan is extremely professional, and I would recommend him to anyone - whether it be a personal client or a business associate. I've already hired him on to continue refining our system to better accommodate our needs, and I will definitely be purchasing an ongoing maintenance package with him. After all the headaches we've had over the past few years, I am so relieved to have found someone like Dan. I know I can hand over the problems to him and they will be solved quickly and competently without any hassle on our end. Thanks, Dan, for a job well done!

Grace Ragsdale (Ragsdale Inc.) - Lake Bluff, IL


Daniel was wonderful.

1. He calls back in a very timely manner.

2. Showed up on time!!!

3. Professional, got the job done. Truly done! Daniel listened to the many things I wanted to accomplish & did complete the 1st time.

I would highly recommend him.

L. Fox - Barrington, Illinois


Daniel responded quickly and got my daughter's MacBook up and running in no time. He was able to retrieve all her files and was a real life saver. He has also followed up in a professional manner. Highly recommended!

Bob Kennedy - Lindenhurst, IL


It is always a pleasure to work with Dan.  He researches what is going to best fit our needs and budget.  Then from ordering to installation, he keeps us up to date on the status of the project.  There is nobody that can beat the quality of work that he provides.  We use Dan for all our Mac needs and highly to anyone with Macs that needs an level of service.

Robert Croasdale - Waukegan, IL


Quick courteous service. Very knowledgeable.

Dennis Doud - Waukegan, IL


Dan is a computer God to me. He came in, converted all my files from the PC to the Mac, dealt with the problems that came up, and was professional throughout the entire process. He spent extra hours, worked later than people should so I could wake up the next morning with a functioning system. He also came back the next night to tie up a few loose end. 

Dan, also, went above and beyond by answering questions my office manager and I had throughout the first weeks of being Mac owners. I really can't Thank him enough. I've been passing his name on to all my business friends. 

Patricia Sprenger  (Pure In Form Palates)- Grayslake, Illinois


Daniel was prompt in returning my call/emails and gave me excellent support. He fixed my issues within two emails or phone calls. The remote working is a dream in bad weather. I highly recommend using Daniel!

Laura Bender - Jackson, Wisconsin


Dan did an outstanding job with retrieving information and re-installing a hard drive for our family computer.  I was so worried that I had lost all of my photos and he was able to save all of our precious pictures.  I was so thankful for all of his patience.  He tried several ways and finally was able to save all of our documents and pictures.  After buying the wrong hard drive that a store had recommended, Dan went out of his way to help to pick up the correct hard drive.  I would highly recommend his services to anyone!  I will certainly use his services again if we have any other problems with our computers!

Janet LeMieux - Wadsworth, Illinois


Daniel's service was top notch. Patiently working through my mac issues step by step till we isolated the problem then helping me through the process of resolving them.  Dan was also courteous enough to follow up a few days later to confirm that everything was working satisfactory. He was also extremely fair on his billing practices as well. I will be using Dan exclusively as my tech support moving forward.

Ed Severini - Lombard, Illinois


I can't say enough about the service Dan provides. I initially located him through an Internet search and left a message telling him what I needed. He responded promptly and was able to come to my house the following evening (a Sunday) to fix the problem. I have since had him back for another issue and next week he will be helping my mom with some of her computer problems. He is prompt, professional, knows what he's doing and follows up to make sure the issues have been resolved. I highly recommend Dan for any of your Mac needs.

Dawn Orr - Libertyville, Illinois


Thanks, Dan, for coming into the city to help. I really appreciate your help and will be very happy to pass on your information

Toni Fenchel - Chicago, Illinois


I needed Daniel Monge's technical support to repair problems w/ my Apple computer. He was professional and courteous and thorough. I also appreciated that he took calls after hours if all the problems weren't corrected. Over the course of a few days, all was corrected.

Sue Schneider - Illinois


Dan is very knowledgeable. He arrived on time per the promised schedule and fixed our problem quickly. He was a delight to deal with. I would easily recommend him, and if we have another Mac problem I will call him for help.

C Boutell - Antioch, Illinois


Very reliable. Excellent service

E. Ringwalt - Racine, Wisconsin


Dan was really helpful working through some network issues and some apple tv issues. I have recommended him to my friends and he is always (able) to make time whenever I need him.

Bruce Mygatt - Chicago, Illinois


Daniel did a fantastic job of setting up and configuring my Mac, as well as answering all of my questions. I would highly recommend him to anyone looking for service and or help with their Mac systems.

Laurel - Illinois


Dan was helpful, easy going and completely professional. I appreciate the time spent and how thorough he was in explaining what happened with my computer and what I needed to do post the appointment. I will definitely refer him to anyone I know looking for repair :)

Maria Reyes - Winthrop Harbor, Illinois


Dan was on time for the appointment & very professional. He very quickly diagnosed my problem with my home wireless network, and related Time Capsule, Time Machine Backup, and iChat issues (we have 4 Macbooks). He solved the problems in a short period of time, and charged reasonable rates.

Dan is obviously an expert with Macs and I would definitely use his services again when needed, and would be happy to recommend him to others. 5/5 Stars!!

Barb Guido - Libertyville, Illinois


I was in trouble; my Mac was going into the shop for necessary major work, but I needed to get files from it for use in the meantime. I called Daniel and he came out that evening. A housecall, in our day and age!?! He was prompt, professional, and at a bargain price! I'd be happy to call Daniel for service anytime!

Paul Mitchell - Hainesville, Illinois


I have been quite pleased to have made contact with Daniel (Monge) a year or two ago since I really like to have someone who will answer the phone and my questions with dispatch; in other words, he makes himself very available when I feel the need to talk to someone for advice about my Mac or when a home visit is necessary. He is prompt, on time and his manner is most polite and considerate toward me. Lastly, but certainly not least, his charges are modest. I have recommended Daniel to several of my friends and would do the same to any reading this. Good prompt, considerate, capable Mac techs are not easy to find.

Fran White - Waukegan, IL


Saved my old eMac!

Harold Wells - Illinois


Dan, your support service was great and I appreciate your guiding me by phone when I somehow lost my ability to call up email.... Fran and I have often discussed approaching you with the suggestion of you writing a book on the basics of using a Mac. We'd be your first customers. ...I would highly recommend your services.

Mary Rose Williams - Waukegan, Illinois


Daniel (Monge) was great. Quick reliable service. Will definitely call him again if I need Mac help.

Brian Chard - Vernon Hills, Illinois


Daniel('s) service was and has been nothing but superior! Every issue I need his assistance with was met above & beyond my expectations. He is extremely prompt, super knowledgeable about the field, and very eager to help solve the problem. I highly recommend utilizing Daniel's talents, skills, & professionalism with any of your Mac needs.

Maureen Murphy - Wadsworth, Illinois


The G4, my wife's computer, has performed flawlessly since Dan (Monge) repaired it.

Larry Zinox - Highland Park, Illinois


Dan's service was great. My computer was down and I was in a real bind. I was lucky my father-in-law found Dan's company for me. Dan took care of my problem quickly and effectively. I was so relieved. I would highly recommend MacITPros. What a great resource they are. Keep up the great work.

Brendan Shea - Lindenhurst, Illinois


Accurate description of service, quick delivery of work done - top notch!

Kevin T. - Illinois

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